Differences between CBO and COO in Company Operations

Many things are developing along with the growth and development of the company's business. Therefore, a more specific executive role is usually determined in dealing with problems that become obstacles in developing the company.

In designing and executing a company strategy, contributions from the Chief Business Officer (CBO) and Chief Operating Officer (COO) are usually needed. Although in practice there are some similarities, the tasks and skills required are actually different.

This is what causes the roles of CBO and COO to exist simultaneously in a company. Specifically, there are several questions that are often asked and differentiate between the roles of CBO and COO.

Difference between CBO and COO

Although often understood as positions that can be used interchangeably, the qualifications and objectives of the CBO and COO roles are separated by several main differences, including the following.

1. Tasks performed

A CBO has the task of overseeing all company operations that generate profits. This usually spans all company departments and may involve strategic decisions that are aligned with company goals.

The CBO monitors business effectiveness and recommends things that need to be improved in company operations. In optimizing organizational talent, CBO also participates in HR management including the recruitment or learning and development process. They can review documents, statements and financial reports to determine compliance with company targets and identify and correct risks.

Meanwhile, a COO oversees daily administrative and operational functions with the CEO. In some situations, they may also manage a department to develop the company's sustainability strategy. The COO communicates this to employees and ensures that their tasks are aligned with the goals the company wants to achieve. If necessary, the COO also helps with human resource management.

2. Working conditions

Typically, CBOs spend more of their working hours in an office environment. The CBO will support strategic initiatives through meetings with employees or partnering with clients. CBOs work hours often the same as employees, although there may be overtime during peak seasons.

The COO works independently, but may collaborate regularly with selected teams to complete specific initiatives. The COO's work environment is fast-paced and may work long hours to ensure the production process runs smoothly. The COO may also travel to meet suppliers or clients.

3. Skills and abilities

In fact, the skill requirements of CBO and COO are similar, but have certain differences. Both need to have effective verbal and written communication skills to be able to give instructions to employees and provide reports to the CEO.

Both CBOs and COOs also need the ability to identify problems, develop solutions, and problem solve. Both require strategic thinking skills in order to make decisions that have a positive impact on the company.

However, the main difference in the CBO role is that it focuses more on the financial aspects of the company so strong financial or accounting skills are required. Meanwhile, the COO will oversee day-to-day operations so the skill he needs is an understanding of company and organizational processes.

4. Position requirements

As company executive positions, CBO and COO usually both require a bachelor's or even a master's (postgraduate) degree. The educational background of CBOs and COOs can come from majoring in finance, economics, or business administration. Typically, these executive positions also require 10-15 years of work experience to ensure that they understand various organizational processes, procedures and policies.

If you look at their responsibilities, CBO and COO both have a focused role in business operations. In this case, the CBO focuses more on business operations, while the COO looks at day-to-day operations. This means that the CBO has a role that has a broader scope with the role of strategic integration between departments, driving business development, and focusing on long-term growth.